Error Troubleshooting

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This is a mirror of Octal's 360 Error Database located at https://errors.octalsconsoleshop.com/ as of 7/28/2020 21:00 EST.

Visit Octal's site directly for the most up to date version of this database.


This info was put together ONLY from real Microsoft Documents, lots experimentation, and testing
Big thanks to Teir on Bootloader error explanations
Last updated: 7/28/2020 21:00 EST
Unlisted codes are unknown or reserved
Error codes with multiple possible solutions, should be attempted in order unless stated


Died Died Symptoms: The board is unresponsive to power button

  1. Undo Bad Writes
    • If you had a bad flash on the NAND, this is why you have Died Died now.
    • Perform bad flash recovery, if you absolutely cannot, replace NAND.
    • If you did not write to the NAND, ignore this step.
  2. Voltages
    • Check V_5P0DUAL, V_5P0STBY, V_3P3STBY, and V_1P8STBY rails for correct voltage.
    • V_5P0DUAL and V_5P0STBY come directly from PSU. If wrong, replace PSU or check V_5P0DUAL and V_5P0STBY for shorts.
    • V_3P3STBY on Phat consoles is created by U5B1. If wrong, replace U5B1, then check V_3P3STBY for shorts.
    • V_1P8STBY on Phat consoles is created by U5B2. If wrong, replace U5B2, then check V_1P8STBY for shorts.
    • Slims and some Kronos Phat consoles do not have these MOSFETs.
    • Phat consoles: Check bleeder circuit R1V1, Q1V1, etc
  3. STBY_CLK Circuit
    • Check R4B24 (Phat) or R3B15 (Trinity Slim) resistor for ~33ohms. If wrong value, replace resistor.
    • Check west side of R4B24 (Phat) or R3B15 (Trinity Slim) for STBY_CLK.
    • It does not exist on Corona and Winchester Slims.
  4. STBY_CLK Generation
    • Check crystal Y3B1 (Phat, Trinity) or Y3D1 (Corona) if its working.
    • If still no STBY_CLK, replace ANA/HANA U4C2 (Phat) or HANA U3B1 (Trinity).
  5. SMC_RST_N
    • Check that HANA/ANA releases SMC_RST_N. R2P1, R2P3, or FT3P4 on Phat Consoles.
    • Unknown on Trinity Slims, not present on Corona and Winchester Slims.
  6. Southbridge Processor
    • Replace Southbridge Processor U2C1 (Phat) or U3D1 (Slim).
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