Error Troubleshooting

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This is a mirror of Octal's 360 Error Database located at https://errors.octalsconsoleshop.com/ as of 7/28/2020 21:00 EST.

Visit Octal's site directly for the most up to date version of this database.


This info was put together ONLY from real Microsoft Documents, lots experimentation, and testing
Big thanks to Teir on Bootloader error explanations
Last updated: 7/28/2020 21:00 EST
Unlisted codes are unknown or reserved
Error codes with multiple possible solutions, should be attempted in order unless stated


Died Died Symptoms: The board is unresponsive to power button

  1. Undo Bad Writes
    • If you had a bad flash on the NAND, this is why you have Died Died now.
    • Perform bad flash recovery, if you absolutely cannot, replace NAND.
    • If you did not write to the NAND, ignore this step.
  2. Voltages
    • Check V_5P0DUAL, V_5P0STBY, V_3P3STBY, and V_1P8STBY rails for correct voltage.
    • V_5P0DUAL and V_5P0STBY come directly from PSU. If wrong, replace PSU or check V_5P0DUAL and V_5P0STBY for shorts.
    • V_3P3STBY on Phat consoles is created by U5B1. If wrong, replace U5B1, then check V_3P3STBY for shorts.
    • V_1P8STBY on Phat consoles is created by U5B2. If wrong, replace U5B2, then check V_1P8STBY for shorts.
    • Slims and some Kronos Phat consoles do not have these MOSFETs.
    • Phat consoles: Check bleeder circuit R1V1, Q1V1, etc
  3. STBY_CLK Circuit
    • Check R4B24 (Phat) or R3B15 (Trinity Slim) resistor for ~33ohms. If wrong value, replace resistor.
    • Check west side of R4B24 (Phat) or R3B15 (Trinity Slim) for STBY_CLK.
    • It does not exist on Corona and Winchester Slims.
  4. STBY_CLK Generation
    • Check crystal Y3B1 (Phat, Trinity) or Y3D1 (Corona) if its working.
    • If still no STBY_CLK, replace ANA/HANA U4C2 (Phat) or HANA U3B1 (Trinity).
  5. SMC_RST_N
    • Check that HANA/ANA releases SMC_RST_N. R2P1, R2P3, or FT3P4 on Phat Consoles.
    • Unknown on Trinity Slims, not present on Corona and Winchester Slims.
  6. Southbridge Processor
    • Replace Southbridge Processor U2C1 (Phat) or U3D1 (Slim).

System Management Controller (SMC) Errors

Code Name Explanation Possible Repair Actions
0001 ERROR_V_12P0 ANA_V12P0_PWRGD negated unexpectedly Replace Power Supply, Test and replace MOSFETs, caps, and controller chip on V_12P0 rail
0002 ERROR_V_CPUCORE VREG_CPU_PWRGD negated unexpectedly Replace Power Supply, Test and replace MOSFETs, caps, and controller chip on V_CPUCORE rail
0003 ERROR_V_GPUCORE VREG_GPU_PWRGD negated unexpectedly Replace Power Supply, Test and replace MOSFETs, caps, and controller chip on V_GPUCORE rail
0010 ERROR_NO_HANA
ERROR_NO_ANA
HANA/ANA is not responding to reads or writes Replace HANA/ANA or Southbridge
0011 ERROR_THERMAL_CPU CPU temperature overload Check heatsink, x-clamps, thermal paste, or fans
Corona: Check R4D3, R4D4, R4D5, R4D6, R4D7, R4D8 resistors if overheating happens instantly
0012 ERROR_THERMAL_GPU CPU temperature overload Check heatsink, x-clamps, thermal paste, or fans
Corona: Check R4D3, R4D4, R4D5, R4D6, R4D7, R4D8 resistors if overheating happens instantly
0013 ERROR_THERMAL_EDRAM eDRAM temperature overload Check heatsink, x-clamps, thermal paste, or fans
Corona: Check R4D3, R4D4, R4D5, R4D6, R4D7, R4D8 resistors if overheating happens instantly
0020 ERROR_GPU_RST_DONE GPU_RST_DONE signal missing after seqUnReset time passed Replace GPU
0021 ERROR_NO_PCIE PCIE link did not enter L0 after seqUnReset time passed Replace GPU, Southbridge, or Ethernet chip
0022 ERROR_NO_HANDSHAKE CPU did not send GetPowerUpCause to SMC Check NAND CPU Key is correct, replace CPU or Southbridge
0023 ERROR_NO_CLOCKCHIP Xenon: ANA_BCKUP is not responding to reads or writes
Others: Unknown error related to clockchip
Xenon: Replace ANA_BCKUP, ANA, or Southbridge
Zephyr, Falcon, Jasper: Replace HANA
Trinity: Replace C4E3 cap, replace HANA
Corona: Replace C4E3 cap, replace Southbridge
0030 ERROR_NO_TEMPERATURES HANA/ANA temperature registers read as zero Check for shorted resistors, replace HANA/ANA
0031 Unknown GPU Clock or Power related Check for shorted resistors near Southbridge and GPU, replace GPU
0032 Unknown CPU_RST_N related Check/repair traces carrying CPU_RST_N
Slim: Check between C5R11, R4D4 and R4P5
0033 Unknown Aud_Clamp related Check C7F2, Aud_Clamp circuit

Xbox System Software (XSS) Errors